Support When You Need It
What good is calling your IT vendor if they return your call two or three days later and then don't show up for another week or two weeks? Because we're a technology driven company with detailed tracking systems we receive our client's requests via phone, text, or email and immediately start a trouble ticket.
From that point forward a time stamped digital copy of the issue is tracked from start to finish. Screenshots, encrypted remote sessions, onsite visits, etc. whatever our clients need we provide to ensure they're productive and doing what they do best.